5 ways to engage employees (2)

5 ways to engage employees (2)


4. Underlying motivators

The underlying motivators conversation helps to uncover those intrinsic factors—known as currencies of choice—that science has shown to be much more highly motivating than extrinsic ones such as pay and benefits. By tapping into each individual’s currencies of choice you will help uncover what they need to go the extra mile. Conversely, once they do, they need to be recognized appropriately for it. The old adage, “Praise in public, correct in private” is only half true. Many people don’t respond well to public recognition.

Identify the drivers of each individual staff member to unlock productivity and unleash potential. Then recognize them appropriately when they do go that extra mile.

5. Strengths

According to The Gallup Organization, teams whose members play to their strengths most of the time are:

• 50 percent more likely to have low employee turnover.

• 38 percent more likely to be highly productive.

• 44 percent more likely to earn high customer satisfaction scores.

Strengths can be defined as the innate abilities or behavioral patterns that are neurologically hardwired into our brains between the ages of three and 15. The context of the behavior will change over time, but the patterns remain the same. So children who share their toys in the sand box at age five may very well become 15-year-olds who volunteer at the local charity. And 20 years on they may become the 35-year-olds who are the most collaborative in the workplace.

If you can help your staff determine behaviors that come naturally to them, you will find that their stress is decreased, they become more engaged—and, of course, more productive.

There is no reason to spend mass-amounts of time and money on “engagement” programs when all it takes is tapping into the minds of your personnel. By first hiring the right staff and then employing the five FOCUSed conversations outlined in this article, managers will significantly increase overall employee engagement.

For the original article from Restaurant Hospitality click here.